Shipping policy
Order Processing
All orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays). Once your order has been processed and shipped, you will receive an email with tracking information.
Orders placed during weekends or holidays will begin processing on the next business day.
Delivery Time
We currently ship throughout the United States.
Estimated delivery time is 6 to 8 business days after the order has been shipped. Please note that these delivery times are estimates and may vary due to external factors such as:
- High demand during special seasons
- Carrier delays
- Weather conditions
- Logistics issues beyond our control
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before completing your purchase.
(If you offer free shipping, you can replace this section with: “We offer free shipping on all orders within the United States.”)
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery in real time.
Incorrect or Incomplete Address
It is the customer’s responsibility to ensure that the shipping address provided is correct and complete. We are not responsible for delays or losses caused by incorrect information provided at the time of purchase.
Delayed or Lost Orders
If your order experiences a significant delay or has not arrived within the estimated timeframe, please contact us and we will do our best to help resolve the issue with the shipping carrier.